Terms & Conditions

Welcome to Cobra Systems! These Terms & Conditions (“Terms”) apply to your use of our website, www.cobrasystems.com/ (“website” or “site”), and the purchase of our products. We sell printers and print media to customers in the United States, Canada, and Mexico. These terms apply to all visitors, customers, and anyone who interacts with our website. By using our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website.

This website is owned and operated by:
Company Name: Cobra Systems
Entity Type: C-corporation
Registered Office: 3521 E. Enterprise Dr Anaheim, CA 92807 (USA)

(here simply referred to as “Company” or “us” or “our” or “we”). You are here simply referred to as “you” or “your” or “user” or “users” or “customers”.

Please read these Terms carefully, as these, along with our Privacy Policy, Shipment Policy, and Return Policy forms the entire agreement between you and Cobra Systems.

  1. ACCEPTANCE OF THESE TERMS & CONDITIONS:
    By accessing our website, or by purchasing our products, or by creating an account, you hereby represent that:
    1. You have read, understood, and agreed to be bound by these Terms and any future updates and additions to these Terms, as published from time to time at the website.
    2. You are of sound mind, at least 18 years in age, and otherwise competent to form a binding contract with us. If you are above 13 and below 18, then you can only use the website or make a purchase with verifiable express consent and permission from your parent / legal guardian. In case you are below 13, then you cannot use our website or order our products. By using the website, you represent and warrant that you meet all of the foregoing eligibility requirements.
    3. You have read, understood, and consented to Privacy Policy, Shipment Policy, and Return Policy.
  1. ACCOUNT CREATION:
    1. Account Registration: You can register an account on our website by providing your email address. By registering, you agree to comply with these Terms and ensure that all details provided are accurate and up-to-date.
    2. Accurate Information: You must provide truthful and complete information when creating your account, including your name, contact details, and any other required fields. It is your responsibility to keep your information up to date.
    3. Account Security: You are responsible for maintaining the confidentiality of your account credentials, including your username and password. Sharing your login details with others or allowing others to access your account is prohibited. You must immediately notify us of any unauthorized use of your account or any breach of security. While we take necessary precautions to protect your account, we are not liable for any loss or damage resulting from unauthorized access.
    4. Account Use: Your account is personal to you and must not be shared with or transferred to others. You are responsible for all activities conducted under your account, whether authorized by you or not. Misuse of the account, such as using it for illegal or fraudulent activities, is strictly prohibited and may result in account termination and potential legal action.
    5. Termination of Account: We reserve the right to suspend or terminate your account if we detect any violation of these Terms, fraudulent or illegal activities, or any actions that harm the website or its users. You may also choose to deactivate your account at any time by contacting us at customerservice@cobrasystems.com. Termination of your account will not affect any outstanding orders or obligations under these Terms.
  1. ALLOWED USES OF THE WEBSITE:
    1. Personal Use: You may use the website for personal, non-commercial purposes, such as browsing, purchasing products, and managing your account.
    2. Product Information: You can access the website to learn about our products.
    3. Order Placement: The website allows you to place orders for our products.
    4. Using Provided Resources: Any guides, product descriptions, FAQs, or instructional materials on our website may be used for informational purposes related to Cobra Systems’ products and services.
    5. Sharing Feedback and Reviews: Customers may leave reviews, ratings, or feedback about their purchase experience, provided they are honest and comply with applicable laws.
    6. Information: Whenever prompted, you must provide us with the correct, accurate, and updated information. These will be handled in accordance with the Privacy Policy statement posted on our website.
  1. PROHIBITED USES:
    1. Unauthorized Commercial Use: You may not use the website or its content for any commercial purpose without prior written consent from the company, including but not limited to reselling products listed on the website.
    2. Illegal Activities: You are prohibited from using the website for any activities that violate local, state, national, or international laws or regulations, including fraud, money laundering, or intellectual property theft.
    3. Harmful Conduct: You must not engage in activities that harm, disrupt, or interfere with the proper functioning of the website, including the use of viruses, malware, or other harmful software.
    4. Unauthorized Access: Accessing or attempting to access other users’ accounts, private information, or restricted areas of the website without proper authorization is strictly prohibited.
    5. False Information: You must not provide false, misleading, or fraudulent information when creating an account, placing an order, or communicating with us.
    6. Automated Use: The use of automated systems, such as bots, scrapers, or crawlers, to access, collect data, or interact with the website is strictly prohibited.
    7. Intellectual Property Misuse: Copying, reproducing, distributing, or exploiting any content, designs, or trademarks from the website without proper authorization is not permitted.
    8. Prohibited Transactions: You may not use the website to purchase products for resale or distribute them in violation of applicable trade regulations, including embargoed or sanctioned countries.
    9. Circumvention: Attempting to bypass any measures put in place to prevent unauthorized access or use of the website, including hacking or reverse engineering, is strictly forbidden.
  1. OWNERSHIP RIGHTS:
    1. Intellectual Property: All content available on the website, including but not limited to text, graphics, logos, images, videos, software, and design, is the exclusive property of Cobra Systems or its licensors and is protected under applicable copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, and revocable license to access and use the website for personal, non-commercial purposes. This license does not transfer any ownership rights to you.
    2. Trademarks: The Cobra Systems name, logo, and any related product names or branding elements are trademarks of Cobra Systems. Any unauthorized use, reproduction, or modification of these marks is strictly prohibited. Using these trademarks in a way that misrepresents your association with the company or causes confusion is not permitted.
    3. Website Content: The layout, structure, and features of the website, along with all associated data, are owned or controlled by Cobra Systems. You may not duplicate, modify, distribute, or create derivative works from the website’s content without prior written permission.
    4. Feedback and Suggestions: Any feedback, suggestions, or ideas you provide regarding the website or its products will become the property of Cobra Systems. By submitting feedback, you waive any claim to compensation or acknowledgment unless otherwise agreed upon in writing.
  1. PRIVACY:
    In order to see what personal and non-personal information we collect and how we use or store or share the same, please refer to the detailed Privacy Policy statement available on our website.
  1. DISCLAIMER:
    1. Website Accuracy and Errors: We strive to ensure that product descriptions, pricing, and other website information are accurate. However, errors may occasionally occur. Cobra Systems reserves the right to correct any mistakes, update information, or cancel orders due to inaccurate listings without prior notice.
    2. Product Use and Safety: Cobra Systems provide printers and print media designed for professional and industrial applications. You must use these products according to the manufacturer’s instructions and industry best practices. Cobra Systems is not responsible for any damage, injury, or loss resulting from improper use, modifications, or failure to follow safety guidelines.
    3. No Guarantee of Fitness for Specific Purposes: While our products are made with high standards of quality, we do not guarantee that they will meet every customer’s specific needs or intended applications. You are responsible for determining whether our products are suitable for your particular use before purchase.
    4. Technical Support and Repairs We offer support for our products, but troubleshooting assistance, repairs, or replacements must comply with our Limited Lifetime Warranty & Standard Warranty Any unauthorized repairs or use of third-party parts or consumables will void your warranty and result in additional costs for service or replacement.
    5. Third-Party Services and Integrations: Our website may link to third-party services for payment processing, shipping, or customer support. Cobra Systems is not responsible for the actions, policies, or security measures of these third parties. Any issues related to third-party services must be resolved directly with the respective provider.
    6. Shipping and Third-Party Carriers: Cobra Systems relies on third-party carriers such as UPS, FedEx, DHL, and USPS for deliveries. We are not responsible for delays, damages, or lost shipments once products leave our facility. Customers must contact the carrier directly for claims related to shipping issues.
    7. Changes and Updates Cobra Systems may update or discontinue products, adjust pricing, or modify these disclaimers at any time without prior notice. It is your responsibility to review this section periodically for any updates.
  1. FORCE MAJEURE:
    Cobra Systems is not responsible for any delays, failures, or inability to fulfill obligations due to events beyond our reasonable control, including but not limited to natural disasters, acts of God, fires, floods, pandemics, government actions, labour strikes, supply chain disruptions, power failures, internet or telecommunications breakdowns, cyber-attacks, war, terrorism, or any other unforeseen event that makes it impossible or impractical to operate as usual. In such cases, our obligations will be suspended for the duration of the event, and we will make reasonable efforts to resume normal operations as soon as possible. Cobra Systems is not liable for any losses, damages, or penalties resulting from such delays or disruptions.
  1. LIMITATION OF LIABILITY:
    Cobra Systems is not responsible for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products, including but not limited to loss of profits, business interruptions, equipment damage, data loss, or personal injury. Our printers and print media must be used according to the provided instructions, and we are not liable for any damage resulting from improper use, modifications, unauthorized repairs, or use of third-party parts or consumables. We do not guarantee uninterrupted or error-free operation of our products, nor do we accept liability for compatibility issues with third-party software, hardware, or materials. Shipping delays, lost shipments, or damages caused by third-party carriers are beyond our control, and we are not responsible for any losses related to delivery issues. Our total liability, in any case, is strictly limited to the amount paid for the product in question, and under no circumstances will we be responsible for any costs exceeding this amount. This limitation does not exclude liability that cannot be limited or excluded under applicable laws, but to the fullest extent permitted, all other liabilities are expressly disclaimed.
  1. INDEMNIFICATION:
    By using our website or purchasing our products, you agree to indemnify, defend, and hold harmless Cobra Systems, its officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to: (i) your misuse of the website, products, or services; (ii) your breach of these Terms & Conditions or any other applicable policy of Cobra Systems; (iii) your violation of any applicable laws or regulations; or (iv) any claims brought by third parties resulting from your actions or use of our products. This indemnification extends to all forms of claims, including personal injury, property damage, data breaches caused by your negligence, or any unlawful activity conducted through your account.
  1. GOVERNING LAW AND DISPUTE RESOLUTION:
    1. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the State of California (USA), without regard to its conflict of law principles.
    2. Negotiation and Informal Resolution: In the event of any dispute, controversy, or claim arising out of or relating to this Agreement, the user and the Company hereby agree to first attempt to resolve the matter through good faith negotiations and discussions.
    3. Judicial Action: If amicable resolution is not reached despite attempts, in that case either the user or the Company may initiate legal proceedings in the appropriate court located in Orange County, California.
    4. No Class Actions: The user and the Company agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class, collective, or representative action. Both parties waive the right to participate in or bring class actions.
    5. No Waiver of Rights: The pursuit of legal action shall not be construed as a waiver of any rights or remedies available under this Agreement.
    6. Continuation of Service: Pending the resolution of any dispute, the user agrees to continue abiding by the terms of this Agreement.
    7. Rights Unaffected: Nothing mentioned in this Section shall affect the rights of the Parties to seek any relief of an urgent nature.
  1. NOTICES:
    When you use the website or send emails to Cobra Systems, you are communicating with us electronically. You consent to receive physically or electronically any communications related to your use of this website. Cobra Systems will communicate with you by email or by posting notices on this website. You agree that all agreements, notices, disclosures, and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. We may give notice by means of a general notice via electronic mail to your email address as available with us. If you want to give a notice to us, you can do so by dropping an electronic mail to customerservice@cobrasystems.com.
  1. GENERAL PROVISIONS:
    1. Binding: These Terms are binding upon and shall inure to the benefit of both parties, including their successors, assigns, heirs, and legal representatives.
    2. Independent Legal Advice: It is your obligation to obtain independent legal advice at your own expense to ensure you understand the provisions of these Terms.
    3. Headings: The section headings are for convenience only and shall not control or affect the meaning or construction of any provision of these Terms.
    4. Breach: If you breach any provision of these Terms, we reserve the right to take appropriate legal action, including suspending your access to the website, cancelling your orders, or seeking damages.
    5. Severability: If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from these Terms, and the remaining provisions shall remain in full force and effect.
    6. Waiver: Failure or delay by Cobra Systems to enforce any provision of these Terms shall not be construed as a waiver of our rights. Any waiver must be in writing and signed by an authorized representative of the company to be valid.
    7. Survival: The provisions of these Terms that, by their nature, should survive termination of this agreement, including but not limited to Disclaimer, Limitation of Liability, Indemnification, and Intellectual Property Rights, shall remain in effect after termination.
    8. Assignment by Company: Cobra Systems reserves the right to assign or transfer its rights and obligations under these Terms to any third party without your prior consent. You may not assign or transfer your rights or obligations under these Terms without our express written permission.
    9. Entire Agreement: These Terms, along with our Privacy Policy, Return Policy, Shipment Policy, and any other policies or disclaimers referenced herein or provided on the website, constitute the entire agreement between you and Cobra Systems regarding your use of the website and purchase of our products or services. This agreement supersedes all prior or contemporaneous communications, representations, understandings, or agreements, whether oral or written, relating to the subject matter herein.
    10. Updates to these Terms: Cobra Systems reserves the right to modify, update, or revise these Terms at any time without prior notice. Any changes will be effective immediately upon being posted on the website. It is your responsibility to review these Terms periodically to stay informed of any updates. Your continued use of the website or purchase of our products after changes have been posted constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must discontinue using the website and our services immediately.
  1. GRIEVANCE OFFICER/DESIGNATED REPRESENTATIVE:
    In the event you have any grievance regarding anything related to these Terms, or with any content or service of Cobra Systems, in that case you may freely write your concerns to the Grievance Officer/Designated Representative at below:
  1. FEEDBACK:
    We welcome your questions or comments regarding the Terms. You can write to us via email: customerservice@cobrasystems.com.

Last Updated: March 20, 2025