Privacy Policy

Welcome! your privacy is important to us.

This notice describes the privacy policy (“Privacy Policy” or “Policy”) of www.cobrasystems.com (hereinafter referred to as the “website” or “Site”) which is operated by:

Company Name: Cobra Systems
Entity Type: C-corporation
Registered Office: 3521 E. Enterprise Dr Anaheim, CA 92807 (USA)

(here simply referred to as “Cobra Systems” or “Company” or “us” or “our” or “we”). In this Policy, you are referred as “you” or “your” or “user” or “users”.

At Cobra Systems, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website, www.cobrasystems.com. By using our website, you agree to the collection and use of your information as described in this policy.

Please read this Privacy Policy carefully, and if you have any questions or concerns, feel free to contact us at customerservice@cobrasystems.com.

  1. INFORMATION WE COLLECT
    1. Personal Information: We collect information that identifies you as an individual, such as your name, email address, phone number, and shipping and billing addresses. This information is collected when you create an account, place an order, or contact us for support.
    2. Payment Information: When you make a purchase, we collect payment details such as credit or debit card information or other payment methods. Payment processing is handled by secure third-party payment providers, and we do not store your full payment details.
    3. Order Details: Information about the products you purchase is collected to process your transactions and fulfill your orders.
    4. Communication Data: Any messages, emails, or calls you send to us may be collected for customer service purposes and to respond to your inquiries.
    5. Device and Technical Information: When you visit our website, we automatically collect technical information such as your IP address, browser type and version, operating system, device type, and cookies or other tracking technologies used.
    6. Usage Data: We collect information about how you interact with our website, including pages visited, time spent on the website, navigation patterns, and clicks or interactions with features.
  1. LAWFUL BASIS FOR WHICH WE USE YOUR INFORMATION
    We collect and use your personal information based on the following lawful basis:

    1. To Fulfill Contractual Obligations: We use your personal information to process and deliver your orders, manage your subscriptions, and provide customer support as part of our agreement with you.
    2. To Comply with Legal Obligations: We process your data to meet legal and regulatory requirements, such as tax reporting, fraud prevention, and ensuring product safety compliance.
    3. To Provide Legitimate Business Interests: We use your information to improve our website, enhance customer experience, and analyze usage patterns to optimize our services. This includes managing and developing new products and features.
    4. To Obtain Consent: We rely on your consent to send marketing communications, newsletters, or promotional offers. You can withdraw your consent at any time by unsubscribing or contacting us directly.
    5. To Protect Your Vital Interests: In rare circumstances, we may process your information to protect your safety or that of others, such as responding to emergencies or addressing security threats.
    6. To Establish, Exercise, or Defend Legal Claims: We may use your information to resolve disputes, enforce our terms, or defend against legal claims.
  1. HOW WE USE YOUR INFORMATION
    The information collected from you is used for the following purposes:

    1. To Process Transactions: We use your personal information to process payments, fulfill orders, and manage your orders, including shipping and handling logistics.
    2. To Provide Customer Support: Your information helps us respond to your inquiries, handle complaints, and provide updates related to your orders or account.
    3. To Personalize Your Experience: We analyze your preferences and interactions to deliver a tailored shopping experience, including relevant product recommendations and personalized offers.
    4. To Send Marketing Communications: With your consent, we use your contact information to send promotional emails, newsletters, and special offers. You can opt out at any time.
    5. To Improve Our Website: We use technical and usage data to analyze website performance, identify trends, and make improvements to functionality and content.
    6. To Ensure Security: Your information helps us detect and prevent fraud, unauthorized access, and other security threats to protect your account and our website.
    7. To Comply with Legal Requirements: We process your data to meet legal obligations, such as tax reporting, regulatory compliance, and responding to lawful requests from authorities.
    8. To Conduct Business Analytics: We use aggregated and anonymized data to better understand customer behaviour, evaluate the success of marketing campaigns, and optimize business strategies.
  1. DATA RETENTION AND DELETING YOUR INFORMATION
    1. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes retaining data to process your orders, comply with legal obligations, resolve disputes, and enforce our agreements.
    2. Deleting Personal Information: You have the right to request the deletion of your personal information at any time. To do so, please contact our customer support team at customerservice@cobrasystems.com. Upon receiving your request, we will take appropriate steps to delete your information from our active databases. Please note that certain information may be retained in our backup systems for a limited period due to technical and legal requirements.
    3. User Verification: Prior to processing deletion requests, we may need to verify the identity of the user to ensure the security of personal information.
    4. Exceptions: Certain information may be exempt from deletion if retention is necessary for legal compliance, dispute resolution, or other legitimate business purposes.
    5. Effect on Services: Deleting certain information may impact the user’s ability to access and use specific services or features provided by Cobra Systems.
    6. Backup Copies: Information may continue to exist in backup copies for a limited period after deletion. These copies are retained for system restoration purposes and are not actively used.
  1. INFORMATION SHARING
    1. With Service Providers: We share your information with trusted third-party service providers who assist us in delivering our services. This includes payment processors, shipping partners, marketing agencies, and website hosting providers. These providers are contractually obligated to use your data only for the purposes specified by us and to keep it secure.
    2. Our Employees: Information collected may be accessed by Cobra Systems employees based on their job responsibilities, such as customer support or system administrators. Access is restricted to those with a legitimate need for the information, and confidentiality obligations are in place.
    3. Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.
    4. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. This includes complying with legal processes, protecting our rights, privacy, safety, or property, and that of our users and the public.
    5. With Your Consent: We may share your personal information with third parties if you have provided your explicit consent to do so. You have the right to withdraw your consent at any time by contacting us at customerservice@cobrasystems.com.
    6. Protection of Rights: We may disclose your personal information to protect our rights, enforce our Terms & Conditions, or ensure the safety of our users and the public. This may include sharing information with other companies, lawyers, and agencies for fraud prevention and credit risk reduction.
    7. Aggregated and Anonymized Information: We may share aggregated and anonymized data that does not identify you personally with third parties for analytical and research purposes. This data is used to improve our services and understand usage patterns without revealing any personal information.
  1. STORAGE AND SECURITY OF YOUR INFORMATION
    1. Data Storage: Cobra Systems stores customer information on secure servers managed by our hosting provider. Order details, account information, and communications are retained in our internal systems, including our customer relationship management (CRM) platform.  We do not store any customer financial information, such as credit card details, as payments are processed through secure third-party payment gateways.
    2. Access Controls: Access to user information is restricted within Cobra Systems. Only employees with a legitimate need, such as customer support or system administrators, have access based on their job responsibilities.
    3. Employee Confidentiality: Cobra Systems employees are bound by confidentiality obligations and are trained on the secure handling of user information. This includes understanding the importance of maintaining the privacy and security of the data they may access.
    4. Regular Security Audits: Cobra Systems conducts regular security audits and assessments to identify and address potential vulnerabilities. This proactive approach helps maintain a robust security posture.
    5. Incident Response Plan: In the event of a data security incident, Cobra Systems has an incident response plan in place to promptly assess, contain, and mitigate the impact of the incident. Users will be notified as required by applicable data protection laws.
    6. Data Retention Policies: User information is retained only for as long as necessary to fulfilll the purposes outlined in the Privacy Policy or as required by applicable laws and regulations. Once the retention period expires, data is securely deleted or anonymized.
    7. No Absolute Security: Despite our best efforts, no system is entirely immune to security risks. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. By using our website, you acknowledge and accept the inherent risks associated with transmitting data online.
  1. LINKS TO OTHER SITES
    The website may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit. Your use of any linked third-party websites or services is at your own risk, and we are not liable for any issues arising from such use.
  1. RIGHTS OF USERS FROM CANADA
    As residents of Canada, you have specific rights regarding your personal information under the Personal Information Protection and Electronic Documents Act (PIPEDA). These rights provide you with control over how your personal data is collected, used, and managed. Below is an outline of your rights under PIPEDA:

    1. Right to Access: You have the right to request access to the personal information that Cobra Systems holds about you. This includes details about how your data is being used, with whom it has been shared, and how long it will be retained. Upon request, we will provide a copy of the personal data we have on record, subject to certain legal or operational restrictions. To make an access request, you can contact our support team, and we will respond within a reasonable time frame.
    2. Right to Correct or Update Information: If the personal information we hold about you is inaccurate or outdated, you have the right to request that it be corrected or updated. This applies to both users and restaurant partners. You can review and edit most of your personal information directly through the Cobra Systems platform, or you can contact us for assistance in making changes.
    3. Right to Withdraw Consent: In cases where we rely on your consent to process your personal information (e.g., for marketing communications, location tracking), you have the right to withdraw that consent at any time. Withdrawing consent may affect your ability to use certain features of the Cobra Systems platform, but it will not affect the legality of data processing that occurred prior to the withdrawal.
    4. Right to Data Portability: You have the right to request that we provide your personal data in a structured, commonly used, and machine-readable format, so it can be transferred to another service provider. This applies to data that you have provided to us directly and that we process based on your consent or a contract. We will work with you to ensure that your data is transferred securely and efficiently.
    5. Right to Request Deletion: You have the right to request that we delete your personal information when it is no longer necessary for the purposes for which it was collected or if you choose to close your account. We will comply with your request unless we are required to retain the data to comply with legal obligations, resolve disputes, or enforce our agreements.
    6. Right to Challenge Compliance: If you believe that Cobra Systems has violated your privacy rights or failed to comply with PIPEDA, you have the right to challenge our practices. You can submit a complaint to our support team, and we will investigate your concerns promptly. If you are not satisfied with our response, you have the right to escalate your complaint to the Office of the Privacy Commissioner of Canada (OPC).
    7. Right to Be Informed: You have the right to be informed about the collection, use, and sharing of your personal information in a clear and transparent manner. This Privacy Policy provides you with details about how we manage your data, and we will notify you of any significant changes to these practices in advance.
    8. Right to Restrict Processing: In certain circumstances, you may have the right to request that we restrict the processing of your personal data. For example, if you contest the accuracy of the information we hold or object to certain processing activities, we may limit the use of your data until the issue is resolved.
    9. Right to Object to Certain Processing: You have the right to object to certain types of data processing, such as the use of your personal information for direct marketing purposes. You can manage your preferences and opt out of marketing communications through your account settings or by contacting us directly.

    To exercise any of your rights, please contact us at customerservice@cobrasystems.com.

  1. RIGHTS OF USERS FROM CALIFORNIA
    This privacy notice section for California residents supplements the information contained in our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.

    “Shine the Light” and “Eraser” Laws: Residents of the State of California may request a list of all third parties to which we have disclosed certain information during the preceding year for those third parties’ direct marketing purposes.

    California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA): The CCPA, as amended by the CPRA, provides California residents and/or their authorized agents with specific rights regarding the collection and processing of their personal information.

    In compliance with the California Consumer Privacy Act (CCPA), we disclose the categories of personal information we collect from users, along with examples and purposes for which this information is used.

    1. Identifiers: This includes information such as your name, email address, phone number, and shipping or billing address. We collect these details to process orders, provide customer support, and communicate with you regarding your account or purchases.
    2. Payment Information: Examples include credit card details or other payment methods. This information is used solely to process your transactions securely and is managed by third-party payment processors.
    3. Commercial Information: This includes details about your purchase history, transaction records, and product preferences. We use this data to manage orders, facilitate returns, and improve our product offerings.
    4. Internet or Other Electronic Network Activity: This includes your browsing behaviour on our website, pages visited, time spent on the site, and interactions with features. We collect this information to analyze website performance, optimize user experience, and tailor marketing efforts.
    5. Geolocation Data: This may include your approximate location based on your IP address. We use this information to provide localized services, such as shipping options and currency preferences.
    6. Professional or Employment Information (if voluntarily provided): If you share employment-related information for promotional or survey purposes, we use it to improve our services and marketing strategies.
    7. Inferences: Based on the data collected, we may make inferences about your preferences or purchasing habits to deliver a personalized experience, such as tailored promotions or recommendations.

    Your Right to Know: California residents have the right to request that we disclose the following information to you about our collection and use of your personal information over the past twelve (12) months. We may ask you to provide certain information to identify yourself so that we may compare it with our records in order to verify your request. Upon verification, we will disclose to you:

    • The categories of personal information we have collected about you.
    • The categories of sources for the personal information we have collected about you.
    • The specific pieces of personal information we have collected about you.
    • Our business or commercial purpose for collecting or “selling” your personal information as defined by the CCPA.
    • The categories of third parties to whom we have sold or shared your personal information, if any, and the categories of personal information that we have shared with each third-party recipient.

    Your Right to Opt-Out of “Sale” or “Sharing” of Personal Information: California residents have the right to opt-out of the “sale” or “sharing” of their personal information as defined by the CCPA by contacting us at customerservice@cobrasystems.com.

    Please note that we do not knowingly “sell” the personal information of any individuals.

    If and where we are “sharing” your personal information with third parties for the purposes of cross-context behavioral advertising or profiling, you may opt-out of such sharing at any time by submitting a request at customerservice@cobrasystems.com.

    Your Right to Limit Use of Sensitive Personal Information: California residents may have the right to request that businesses limit the use of any sensitive personal information to those uses which are necessary to perform the Services or for other specifically-enumerated business purposes under the CCPA, as amended by the CPRA. Please note that we do not use sensitive personal information other than as necessary to perform the Services or as specifically permitted under the CCPA.

    Your Right to Delete: California residents have the right to request that we delete any of the personal information collected from you and retained by us, subject to certain exceptions. We may ask you to provide certain information to identify yourself so that we may compare it with our records in order to verify your request. Once your request is verified and we have determined that we are required to delete the requested personal information in accordance with the CCPA, we will delete, and direct our service providers to delete your personal information from their records. Your request to delete personal information that we have collected may be denied if we conclude it is necessary for us to retain such personal information under one or more of the exceptions listed in the CCPA.

    Your Right to Correct: Under the CCPA, as amended by the CPRA, California residents have the right to request that we correct any inaccurate personal information we maintain about you, taking into account the nature of the personal information and the purposes for which we are processing such personal information. We will use commercially reasonable efforts to correct such inaccurate personal information about you.

    Non-Discrimination: You will not receive any discriminatory treatment by us for the exercise of your privacy rights conferred by the CCPA.

    To exercise any of your rights, please contact us at customerservice@cobrasystems.com

  1. NOTICE FOR USERS FROM NEVADA
    Under Nevada law, certain Nevada residents may opt out of the sale of “personally identifiable information” for monetary consideration to a person for that person to license or sell such information to additional persons.

    “Personally identifiable information” includes first and last name, address, email address, phone number, social security number, or an identifier that allows a specific person to be contacted either physically or online.

    Please note, we do not sell your personal information to anyone.

  1. RIGHTS OF USERS FROM VIRGINIA
    If you are a customer located in Virginia, you have specific rights regarding your personal information under the Virginia Consumer Data Protection Act (VCDPA). These rights include:

    1. Right to Access: You have the right to request access to the personal information we hold about you. This allows you to receive a copy of the data we have collected and verify that we are processing it lawfully.
    2. Right to Correct: You have the right to request correction of any inaccurate or incomplete personal information we hold about you to ensure that it is accurate and up-to-date.
    3. Right to Delete: You have the right to request the deletion of your personal information where there is no longer a legitimate reason for us to continue processing it.
    4. Right to Data Portability: You have the right to request the transfer of your personal information to you or to a third party in a structured, commonly used, and machine-readable format. This allows you to reuse your data across different services.
    5. Right to Opt-Out of Data Processing: You have the right to opt-out of the processing of your personal information for purposes of:
      • Targeted Advertising: Opt-out of your personal data being used for targeted advertising.
      • Sale of Personal Data: Opt-out of the sale of your personal data.
      • Profiling: Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
    6. Right to Non-Discrimination: You have the right not to be discriminated against for exercising your rights under the VCDPA. This means we will not deny you goods or services, charge you different prices, or provide a different level of service because you exercised any of your rights.
    7. Right to Appeal: If we refuse to take action on your request, you have the right to appeal our decision. We will inform you of the reasons for our refusal and provide you with information on how you can appeal the decision.

    Important Note: These rights will only be exercisable if and when our business falls within the threshold that makes the Virginia Consumer Data Protection Act (VCDPA) applicable to us.

    To exercise any of these rights, please contact us at customerservice@cobrasystems.com. We will respond to your request in accordance with applicable data protection laws and take steps to confirm your identity before fulfillling your request to protect your privacy and security.

  1. RIGHTS OF USERS FROM FLORIDA
    We are committed to protecting your privacy and ensuring the security of your personal information. As part of our compliance with the Florida Information Protection Act (FIPA), this section outlines the rights you have under this data protection law – if and when such act applies to our company. FIPA grants you certain rights concerning the collection, use, and disclosure of your personal information by businesses operating in Florida. We recognize the importance of these rights and aim to provide you with transparency and control over your personal data. Please take a moment to familiarize yourself with the rights described below, which empower you to make informed decisions about your privacy.

    1. Right to Be Informed: You have the right to be informed about how your personal information is collected, used, stored, and shared by businesses under the Florida Information Protection Act (FIPA). This includes receiving clear and concise privacy notices that disclose the types of personal information collected, the purposes for which it is used, and any third parties with whom it may be shared.
    2. Right to Access: You have the right to request access to your personal information held by businesses subject to FIPA. Upon submitting a valid request, businesses must provide you with a copy of your personal information in a commonly used and machine-readable format. This allows you to review the accuracy and completeness of your personal information and understand how it is being processed.
    3. Right to Rectification: If your personal information held by a business is inaccurate or incomplete, you have the right to request its rectification. Upon receiving a valid request, businesses must promptly update or correct your personal information, ensuring that it is accurate and up to date.
    4. Right to Deletion: You have the right to request the deletion of your personal information held by businesses subject to FIPA. Upon submitting a valid deletion request, businesses must delete your personal information, unless retention of the data is required by law or for legitimate business purposes.
    5. Right to Restrict Processing: FIPA grants you the right to request the restriction of processing of your personal information by businesses. This means that businesses must limit the ways in which they use or process your personal information upon receiving a valid request, while still retaining the data. Restrictions may include temporarily suspending processing activities or limiting the purposes for which the personal information is used.
    6. Right to Data Portability: You have the right to request the portability of your personal information held by businesses subject to FIPA. This means that upon submitting a valid request, businesses must provide you with your personal information in a structured, commonly used, and machine-readable format, allowing you to transmit it to another entity if desired.
    7. Right to Opt-Out of Sale: Under FIPA, you have the right to opt-out of the sale of your personal information to third parties. Businesses are required to provide a clear and conspicuous opt-out mechanism for you to exercise this right. Once your opt-out request is received, businesses must refrain from selling your personal information, unless an exception applies under the law.
    8. Right to Non-Discrimination: FIPA prohibits businesses from discriminating against you based on your exercise of your rights under the Act. Businesses cannot deny goods, services, discounts, or any other benefits based on your exercise of your privacy rights, except, where permitted by law.

    However, it is pertinent to note that the above rights also come with certain exceptions. For any questions, clarifications, or to exercise any of the rights described above, please contact us at customerservice@cobrasystems.com. We will promptly review and respond to your requests in accordance with the requirements of FIPA if you are entitled to such right.

  1. RIGHTS OF USERS FROM ILLINOIS
    If you are a resident of Illinois, you have certain rights under the Illinois Personal Information Protection Act (PIPA) regarding the collection, use, and disclosure of your personal information by our company. We are committed to upholding these rights, and this section outlines the specific rights granted to you under PIPA:

    1. Right to Know: You have the right to know what categories of personal information we collect about you and the purposes for which we use it. We are committed to providing transparency regarding the collection and use of your personal information. You can find detailed information about the types of personal information we collect and the purposes for which it is used in this Privacy Policy.
    2. Right to Access: You have the right to request access to the personal information we hold about you. If you wish to exercise this right, please contact us through the methods provided in the “Contact Information” section of this Privacy Policy. We will respond to your request within a reasonable timeframe, as required by law.
    3. Right to Correct: If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request corrections. Please contact us with your request, and we will promptly review and update your personal information as needed.
    4. Right to Delete: Under certain circumstances, you may have the right to request the deletion of your personal information. We will comply with such requests to the extent required by applicable law. However, please note that we may retain certain information for legitimate business purposes or as required by law.
    5. Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties, as permitted by PIPA. We do not sell personal information to third parties.
    6. Right to Non-Discrimination: We will not discriminate against you for exercising your rights under PIPA. This includes denying you goods or services, charging you different prices, or providing you with a lower quality of service.
    7. Contact Information: If you have any questions, concerns, or wish to exercise your rights under PIPA, please contact us at customerservice@cobrasystems.com. Please include “PIPA Rights Request” in the subject line of your email.
  1. RIGHTS OF USERS FROM OTHER STATES
    Your data controller with respect to the personal information collected on the website is:
    Business Name: Cobra Systems
    Registered Office: 3521 E. Enterprise Dr Anaheim, CA 92807 (USA)Depending upon the laws of your specific state, you may be eligible for some or all the following rights in respect of your personal information:

    1. Right to obtain information: You may have a right to obtain information about how and on what basis your personal information is processed and to obtain a copy.
    2. Right to rectification: You may have the right to have any incomplete or inaccurate information we hold about you rectified and corrected.
    3. Right of Erasure: You may have the right to erase your personal information in limited circumstances where (a) you believe that it is no longer necessary for us to hold your personal information; (b) we are processing your personal information on the basis of legitimate interests and you object to such processing, and we cannot demonstrate an overriding legitimate ground for the processing; (c) where you have provided your personal information to us with your consent and you wish to withdraw your consent and there is no other ground under which we can process your personal information; and (d) where you believe the personal information we hold about you is being unlawfully processed by us.
    4. Right of restriction: You may have the right to restrict processing of your personal information where: (a) the accuracy of the personal information is contested; (b) the processing is unlawful but you object to the erasure of the personal information; (c) we no longer require the personal information for the purposes for which it was collected, but it is required for the establishment, exercise or defense of a legal claim or (d) you have objected to us processing your personal information based on our legitimate interests and we are considering your objection.
    5. Right to object: You may have the right to object to decisions which are based solely on automated processing or profiling.
    6. Right to ask for a copy: Where you have provided your personal information to us with your consent, you may have the right to ask us for a copy of this data in a structured, machine-readable format and to ask us to share (port) this data to another data controller; or to obtain a copy of or access to safeguards under which your personal information is transferred outside of your jurisdiction.
    7. Right to withdraw your consent. You may have the right to withdraw your consent on using your personal data. If you withdraw your consent, we may not be able to provide you with access to certain specific functionalities of our services.
    8. Request the transfer of your Personal Data. If you so have this right, we will provide to you, or to a third-party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right may only apply to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

    To make such requests, please contact us at customerservice@cobrasystems.com. Please note, we reserve the right to reject the request if you are not entitled to the right that you request to enforce.

  1. RESPONDING TO LEGAL REQUESTS
    We may access, preserve, and share your information in response to a legal request (like a search warrant, court order or subpoena/summon) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from law enforcement agencies, courts, tribunals, and government authorities. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; or to prevent death or imminent bodily harm. We also may retain information from accounts disabled for violations of our terms for at least a year to prevent repeat abuse or other violations of our terms.
  1. CHILDREN PRIVACY
    The website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible. Please contact us at customerservice@cobrasystems.com if you believe we knowingly or unknowingly collected information described in this Section.
  1. OPTING OUT
    1. Marketing Communications: You have the right to opt out of receiving marketing emails, newsletters, and promotional offers. To do so, click the “unsubscribe” link in any marketing email you receive from us or contact us at customerservice@cobrasystems.com with your request. Please note that even if you opt out of marketing communications, we may still send you essential transactional or account-related messages, such as order confirmations or updates.
    2. Third-Party Analytics and Advertising: To opt out of third-party analytics and advertising tools, such as Google Analytics or social media advertising, you can follow the respective opt-out mechanisms provided by these platforms. For example, you can use Google’s Ads Settings to manage preferences or opt out of interest-based ads.
    3. Custom Requests: If you wish to opt out of any specific data collection or use not covered above, please contact us directly at customerservice@cobrasystems.com, and we will address your concerns in accordance with applicable laws.
  1. CHOICE OF LAW AND DISPUTE RESOLUTION
    In case of any disputes, issues, claims or controversies arising out of or in relation to your use of the website or our services, the governing law and dispute resolution mechanism as provided in the Terms & Conditions shall apply to this Privacy Policy as well.
  1. QUESTIONS ABOUT THIS PRIVACY POLICY
    In the event you have any grievance regarding anything related to this Privacy Policy, or with any content or service of Cobra Systems, in that case you may freely write your concerns through your registered email to Grievance Officer/Designated Representative at below:

  1. UPDATES TO THIS POLICY
    We may add to or change or update this Privacy Policy at any time, from time to time, entirely at our own discretion, with or without any prior written notice. You are responsible for checking this Policy periodically. Your use of the Site/services after any amendments to this Policy shall constitute your acceptance to such amendments.
  1. WELCOMING OF SUGGESTIONS
    We welcome your comments regarding this Privacy Policy. Please write to us at customerservice@cobrasystems.com.

Last Updated: March 20, 2025